This privacy policy was last modified on May 24, 2024.

design4print.nl BV, located at mgr Zwijsenplain 14a, 5331BG Kerkdriel, (hereinafter: “design4print.nl”, “us” or “we”), respects the privacy of the visitors of the websites https://www.design4print.nl/ ,and the users of the mobile application (hereinafter: the “Website(s) or Application(s)”) and of its customers who place an order via this Website(s) or Application(s). This Privacy Policy sets out what information we collect from you as a visitor to our Website(s) and as a customer and how we use and protect this information.

Application of the Privacy Policy

This Privacy Policy applies to each Website visit, transaction or agreement concluded via a Website or the Application. All information, including your personal data, that we collect about you during your visit and/or use of our Website(s) or Application(s), will be treated in accordance with this policy and the purposes described herein with respect to the processing of your personal data. This Privacy Policy does not apply to websites of other companies that contain a link to our Website(s) or Application(s) or to which a link is contained on our Website(s).

1. Information we collect

design4print.nl/ offers the possibility to have printed matter, advertising materials, work clothing and promotional gifts made online, but also personalized photo products such as a canvas for the wall or a case for your mobile phone and have them delivered to you or another address. As part of our one-stop shop service, we can collect your data in two ways:

• Data provided by you

Drukwerkdeal.nl collects your order details such as your name, address, telephone number, date of birth and payment details when you place an order with us (and if applicable the names and addresses of those for whom the order is intended), the files that are uploaded and/or used by you on our products and also your e-mail address in order to be able to send the confirmation of your order. Your e-mail address can also be collected when you enter it on a Website or in the Mobile Application by subscribing to a newsletter or mailing list. We also collect data about you when you contact our Customer Service online, by telephone or by e-mail. It is also possible that we collect your contact information if you participate in promotions or competitions that are offered by us or when you give us your opinion, for example by means of a review about our products.

• Data we collect automatically

Drukwerkdeal.nl also collects data that we receive based on your use of our services and your visit to our Website(s), the use of Application(s) and possibly other websites that are accessible from our Website(s). For example, we collect your IP address and the type of web browser you use, but also the date and time of your visit to our Website(s).

Drukwerkdeal.nl does not intend to collect data about website visitors who are younger than 16 years old, unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. Are you nevertheless convinced that we have collected personal data about a minor without that permission? Then contact us via gdpr@drukwerkdeal.nl , so that we can delete that information.

2. Cookies, or similar techniques, that we use

Drukwerkdeal.nl uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit our website. Drukwerkdeal.nl uses cookies with a technical functionality. These ensure that the website works properly and that we remember your preferences, for example. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete all information previously stored via your browser settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/wat-zijn-cookies/

3. What else do we do with your data?

Your data may be used for the following purposes:

• Acceptance, processing and execution of your order

Your data will be used to process, execute, produce and deliver your order to the address you have chosen. We will also use your data to keep you informed of the progress of your order. We will pass on your data to other companies that perform certain services on our behalf. Examples of these are: a company affiliated with Drukwerkdeal.nl that produces your order; a carrier such as DHL or PostNL that receives your name, e-mail, telephone number and delivery address from us in order to be able to send and deliver your order; online payment service providers such as WorldPay, IDEAL or PayPal in order to be able to process your (credit card) payment; service providers in order to be able to send e-mail or other media messages; marketing analysis companies in order to analyze data or remove duplicate data from our database; and the provision of Customer Service.

• Managing your account

On some Website(s) or Application(s) the possibility is offered to create your own account. In this account we store, among other things, your name, delivery and billing address, telephone number and your e-mail address. We also store data about your previous orders that you have placed, so that you can easily find them and place them again.

• Direct marketing, co-branded offers and sending newsletters

We may use your information for direct marketing purposes to send you commercial information or an offer about our products and services via e-mail, direct mail, telephone (including SMS and push notifications) or other media. This information or offers may also be co-branded in collaboration with a partner and will then contain products or services from a third party provider or service provider. You can subscribe to our newsletters that are sent by e-mail. This way you will stay informed about special offers and our new or additional products and services. If you no longer wish to receive our commercial information such as our newsletter, you can always let us know by contacting our Customer Service. In the case of e-mail, click on the unsubscribe link that you can find at the bottom of the e-mail or go to “newsletter details” in your account.

• Reviews

We would like to hear about your experiences with our Website(s), Application(s) and our products. If you provide us with a review, for example via Social Media, our Website(s) or to our Customer Service, we may use such review (or part thereof) for any purpose, provided that we will not use your review in combination with your name or other personal data. Only with your prior and explicit approval will we further use your review (or part thereof) together with your name (or other personal data) that you have provided to us.

• Promotions and contests

If you enter a promotion or contest, we will ask for your name, address, email address and you may share other material such as photos. This allows us to run the promotion and announce the prize winner(s).

• Maintenance and development of our Website(s)

We are constantly working to improve our services. That is why we may use your data to ask you to participate in a non-binding customer or market survey. Sometimes other companies carry out this research on our behalf. We then provide such companies with your email address or telephone number, which of course must also adhere to this Privacy Policy!

• Fraud

We use customer data to investigate, prevent and combat fraud. If required by law, we provide customer data to the government or, for example, an investigative agency.

• Improving our Customer Service

In order to help you quickly with questions, we use your data and possibly make notes, which we store. This is useful if you call us again. Data about the telephone conversation with you is registered and stored. In this way, you help us with analyses and the improvement of our Customer Service.

• Create customer groups

In order to target our marketing to the right audience, we use customer match lists as part of our Google Adwords and Facebook advertising activities. In these, email addresses of our customers are passed on to Google or Facebook in encrypted form and can therefore not be traced back to you as a person.

When processing your data and delivering our products and services as described above, Drukwerkdeal.nl may engage collaborating partners or (sub)processors. Drukwerkdeal.nl BV is part of Cimpress NV and may also engage other affiliated companies within the Cimpress group for the purposes as set out above, whereby your personal data may be processed as part of your data. Drukwerkdeal.nl does not store your personal data for longer than is strictly necessary to achieve the purposes for which we collect your data.

4. Disclosure to third parties

Drukwerkdeal.nl will not provide your personal data to third parties, unless we are legally obliged to do so or in the event of a merger, acquisition, reorganization or similar event. Where necessary, we will only make your information available to companies that are involved in the execution of our services, such as a company that is involved in the payment and financial settlement of your order or the delivery services that deliver your order. However, this is only done for purposes as set out in this policy or for other purposes for which you have given your permission. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data and the content of this policy.

With companies that process your data on our behalf, we conclude a processing agreement. In this way, we agree with these companies that they will handle your data with the same level of security and confidentiality as we do. Drukwerkdeal.nl remains responsible for these processes.

5. Security

Drukwerkdeal.nl handles your data, which may include personal data, with the utmost care. We have taken various technical and organizational measures to protect your data stored on our servers against loss or unlawful use. Each product and all images, logos or photos etc. stored therein are also secured by your unique e-mail address and a password generated by us and personally customized by you. Other users cannot view the products you have created without being in possession of both of these data. We therefore recommend that you choose your password carefully and not share it with others.

Do you have the idea that your data is not properly secured, or do you have indications of abuse? Then contact our customer service or email gdpr@drukwerkdeal.nl .

6. Your rights (inspection, correction and objection)

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Drukwerkdeal.nl, and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to gdpr@drukwerkdeal.nl . In addition, it is also possible on Drukwerkdeal.nl to view your data, including your personal data, via your account and to change it yourself. To do this, click on My account.

To ensure that you have made the request for access, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Drukwerkdeal.nl would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons .

7. Changes and questions

We reserve the right to amend this Privacy Policy. We will publish those changes on our Website(s) so that you are always aware of the data we collect, how we use and protect this data and the circumstances under which we provide and/or disclose your data to third parties.

If you have any questions about your data or this Privacy Policy, you can always contact our Customer Service. This can be done via the Website (click on the link ' Contact ') or by telephone 088 88 55 222. If you prefer to send us a message, you can do so by e-mail to info@drukwerkdeal.nl or by letter to Postbus 2262, 7420 AG Deventer.